Shipping policy
Shipping Policy – Ceyoos Book World
Effective Date: January 1, 2025
Welcome to Ceyoos Book World! We are committed to delivering your orders safely and promptly. Please review our shipping policy below for details on shipping times, rates, and other important information.
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1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our support team at [your email/contact details].
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2. Shipping Charges
Shipping charges vary based on the weight of the order, delivery location, and chosen shipping method. The exact shipping cost will be displayed at checkout.
Standard Shipping: ₹[X] (5-7 business days)
Express Shipping: ₹[X] (2-4 business days)
Free Shipping: Available for orders above ₹[X]
Note: Delivery timelines may vary depending on your location and unforeseen circumstances.
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3. Order Processing Time
Orders are processed within 1-2 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next working day.
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4. Delivery Timeframe
Estimated delivery times depend on the shipping method selected at checkout. While we strive to deliver on time, delays may occur due to courier issues, weather conditions, or high demand.
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5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment using the provided link.
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6. Undelivered or Lost Packages
If your package is delayed, lost, or returned due to an incorrect address, please contact us at [your email/contact details] for assistance.
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7. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please report it within 48 hours of delivery with supporting photos. We will offer a replacement or refund based on the situation.
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8. Cancellations & Address Changes
Orders can be canceled or modified within 12 hours of placing them.
Address changes after shipment are not possible.
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For any further questions, feel free to contact us at [your email/contact details].
Thank you for shopping with Ceyoos Book World!