Q: What is "Ceyoos Book World"?

A: "Ceyoos Book World" is an online bookstore offering a diverse selection of books across various genres, catering to readers of all ages and interests.

Q: Where are you located?

A: We are based in Tirurangadi, Kerala, India, and operate exclusively online to serve customers nationwide.

Q: How do I place an order?

A: Browse our collection, add desired books to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?

A: We accept major credit/debit cards, net banking, UPI, and popular digital wallets for your convenience.

Q: What are the shipping options?

A: We offer standard and expedited shipping options. Shipping charges and delivery times vary based on your location and the selected shipping method.

Q: When will I receive my order?

A: Orders are typically processed within 1-2 business days. Delivery times depend on your location and chosen shipping method, ranging from 3-7 business days.

Q: What is your return policy?

A: If you're unsatisfied with your purchase, you can return the book within 24hours of delivery. The book must be in its original condition. Please refer to our Return Policy page for detailed instructions.

Q: How long does it take to process a refund?

A: Refunds are processed within 5-7 business days after we receive the returned item. The amount will be credited to your original payment method.

Q: Do I need an account to place an order?

A: While you can checkout as a guest, creating an account allows you to track orders, save wishlists, and enjoy a faster checkout process.

Q: How can I contact customer support?

A: For any inquiries or assistance, please email us at support@ceyoosbookworld.com or call us at +91-XXXXXXXXXX. Our support team is available Monday to Friday, 9 AM to 6 PM IST.

Q: Are all books in stock?

A: Our inventory is updated regularly. However, if a book is out of stock, you'll be notified on the product page and can opt to be informed when it's back in stock.

Q: Do you offer e-books or audiobooks?

A: Currently, we specialize in physical books. We are exploring options to include e-books and audiobooks in the future